Privacy Policy

Last updated: February 25, 2026

This Privacy Policy explains how CottonDreams Inc. (“CottonDreams”, “we”, “us”, or “our”) collects, uses, discloses, and protects information about you when you visit our website, communicate with us, or use our services related to premium cotton textiles, apparel manufacturing, and associated solutions.

By accessing or using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Policy, please do not use our website or services.

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1. Who we are

CottonDreams Inc. is a provider of premium cotton textiles and apparel manufacturing for modern lifestyle brands, hospitality, and home décor companies. Our website is intended for business customers and partners, including fashion labels, hotels, and home brands seeking ethically sourced cotton fabrics and ready‑to‑wear collections.

If you have any questions about this Privacy Policy, you can contact us using the details in the “Contact us” section below.

2. Information we collect

The type of information we collect depends on how you interact with us and our services.

2.1 Information you provide to us

We may collect information you choose to provide, including:

• Contact details – such as your name, company name, business email address, phone number, job title, and country/region.
• Business information – such as your brand focus (e.g., fashion label, hotel, home décor), project requirements, order details, and product specifications when you request a quote or explore our capabilities.
• Communication content – such as messages or inquiries you send via contact forms, email, or other communication channels.
• Account or portal information (if applicable) – such as login credentials or profile preferences for any client portals or collaboration tools we may provide.

2.2 Information collected automatically

When you visit our website, we may automatically collect certain information about your device and usage, such as:

• Device and browser data – IP address, browser type and version, operating system, device identifiers, and language settings.
• Usage data – pages you visit, time spent on pages, links you click, referring/exit pages, and general site navigation patterns.
• Approximate location data – derived from your IP address (e.g., country or city‑level location).

This information is typically collected using cookies, log files, and similar technologies (see Section 5 – Cookies and similar technologies).

2.3 Information from third parties

We may receive information about you from third‑party sources, such as:

• Business partners and service providers – for example, analytics providers, advertising partners, or logistics and fulfillment partners.
• Publicly available sources – such as professional networking sites or your company’s public website, when relevant to a potential or existing business relationship.

3. How we use your information

We use the information we collect for the following purposes:

• To provide and improve our services – including responding to quote requests, preparing proposals, managing production, and improving our textile and apparel solutions.
• To communicate with you – including responding to your inquiries, providing customer support, and sending important notices about your orders, contracts, or changes to our terms and policies.
• To personalize your experience – such as tailoring information about our capabilities, materials, and manufacturing options to your industry or project needs.
• For marketing and business development – including sending you information about our products, services, events, or promotions that may be relevant to your business, in accordance with applicable law and your communication preferences.
• For analytics and performance – to understand how our website is used, diagnose technical issues, and optimize user experience and content.
• For security and legal compliance – including detecting and preventing fraud or misuse, protecting our rights and the rights of others, and complying with applicable laws and regulations.

4. Legal bases for processing (EEA/UK visitors)

If you are located in the European Economic Area (EEA), the United Kingdom (UK), or a jurisdiction with similar data protection laws, our legal bases for processing your personal data may include:

• Performance of a contract – when processing is necessary to enter into or perform a contract with you or your organization (e.g., responding to RFQs, managing orders).
• Legitimate interests – to operate and improve our business, provide customer support, and market our services to business customers, where these interests are not overridden by your data‑protection rights.
• Consent – where required by law, for example, for certain marketing communications or non‑essential cookies. You may withdraw consent at any time.
• Legal obligation – when processing is required to comply with applicable laws or legal processes.

5. Cookies and similar technologies

Our website may use cookies and similar technologies (such as pixel tags and local storage) to collect and store certain information when you visit or interact with our site.

5.1 What are cookies?

Cookies are small text files that are stored on your device when you visit a website. They help the website recognize your device, remember your preferences, and understand how you use the site.

5.2 Types of cookies we may use

• Strictly necessary cookies – required for the website to function properly (e.g., security, basic navigation).
• Performance and analytics cookies – help us understand how visitors use our site, so we can improve layout, content, and usability.
• Functionality cookies – remember choices you make (such as language or region) to provide a more personalized experience.

5.3 Managing cookies

Most web browsers allow you to control cookies through their settings, including blocking or deleting them. If you choose to disable cookies, some features of our website may not function as intended.

6. How we share your information

We do not sell your personal information. We may share your information with:

• Service providers and vendors – third parties that perform services on our behalf, such as hosting, analytics, communications, logistics, payment processing, or customer relationship management. These parties are authorized to process your information only as necessary to provide services to us and are bound by appropriate confidentiality and data‑protection obligations.
• Business partners – such as fabric mills, finishing facilities, logistics partners, or other production partners involved in delivering our textile and apparel solutions to you.
• Professional advisors – including lawyers, auditors, and insurers, when necessary for business, legal, or compliance purposes.
• Corporate transactions – if we are involved in a merger, acquisition, asset sale, restructuring, or similar transaction, your information may be transferred as part of that process, subject to appropriate protections.
• Legal and regulatory authorities – when required to comply with applicable laws, regulations, court orders, or lawful requests from public authorities, or to protect our rights, property, and safety or the rights, property, and safety of others.

7. International data transfers

Because we operate in the global textile and apparel supply chain, your information may be transferred to and processed in countries other than the one in which you reside. These countries may have data‑protection laws that are different from those in your jurisdiction.

Where required by applicable law, we implement appropriate safeguards (such as standard contractual clauses or equivalent mechanisms) to protect personal data that is transferred internationally. By using our website or services, you understand that your information may be transferred to our facilities and those of our service providers and partners in various countries.

8. Data retention

We retain personal information only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy legal, accounting, or reporting requirements; resolve disputes; and enforce our agreements.

The retention period may vary depending on the type of information and the context of our relationship with you (for example, whether you are a prospect, active client, or former client).

9. How we protect your information

We use reasonable technical and organizational measures to protect the personal information we process against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

However, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee absolute security, and you share information with us at your own risk. If you believe that your interaction with us is no longer secure, please contact us immediately using the details below.

10. Your rights and choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

• Access – to request confirmation whether we process your personal data and to receive a copy of that data.
• Rectification – to request correction of inaccurate or incomplete data.
• Erasure – to request deletion of your personal data in certain circumstances.
• Restriction – to request that we limit processing of your data in certain situations.
• Portability – to request a structured, commonly used, and machine‑readable copy of certain data and to transmit it to another controller, where technically feasible.
• Objection – to object to our processing of your data based on legitimate interests or for direct marketing.
• Withdraw consent – where processing is based on your consent, you may withdraw your consent at any time, without affecting the lawfulness of processing before withdrawal.

You can exercise these rights by contacting us as described in the “Contact us” section. We may request additional information to verify your identity before fulfilling your request.

You may also opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in those communications or by contacting us directly. We may still send you non‑marketing communications, such as service or transactional messages.

11. Children’s privacy

Our website and services are intended for business customers and are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us and we will take appropriate steps to delete such information.

12. Third‑party websites

Our website may contain links to third‑party websites, services, or content that we do not control. This Privacy Policy does not apply to those third‑party properties. We encourage you to review the privacy policies of any third‑party sites or services you visit or use.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the “Last updated” date at the top of this page and, where required by law, notify you by appropriate means.

Your continued use of our website or services after any changes to this Privacy Policy constitutes your acceptance of the updated Policy.

14. Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, you may contact us at:

CottonDreams Inc.
(Insert address line 1)
(Insert address line 2 / City, State/Province, ZIP/Postal Code)
(Insert Country)
Email: [email protected]
Phone: (Insert phone number)

Depending on your location, you may also have the right to lodge a complaint with a data‑protection authority or similar regulatory body if you are not satisfied with our response to your request or concern.